Patient Access Services
Prior authorizations are a critical — yet often time-consuming — part of modern healthcare. At Freedom Health Systems, we simplify this process by combining clinical expertise, automation technology, and dedicated authorization specialists who manage every step of the workflow from submission to approval.
Our Prior Authorization Services help healthcare organizations reduce denials, shorten turnaround times, and free clinical staff to focus on what matters most — patient care.
Our Approach
We act as an extension of your clinical and administrative teams, managing all payer communications, documentation, and follow-ups required for timely authorization approvals. Our process integrates seamlessly into your existing systems to maintain visibility and control at every stage.
1. Comprehensive Authorization Management
Freedom Health Systems handles end-to-end prior authorization workflows, ensuring every service, procedure, or medication is approved efficiently and accurately.
Our team manages:
- Submission of authorization requests
- Medical necessity documentation and justification
- Coordination with physicians and payers
- Real-time tracking and follow-up until approval
Key Benefits:
- Fewer delays in care delivery
- Reduced claim denials and resubmissions
- Full visibility through detailed authorization logs
- Better compliance and audit readiness
2. Automated Authorization Tracking & AI Integration
We leverage intelligent automation to streamline data collection and verification. Our proprietary AI-supported system identifies required authorizations based on service codes, payer rules, and prior history — reducing manual workload and processing time.
Features:
- Smart payer-rule recognition
- Automated status updates and notifications
- Integrated document uploads and version control
- Exception alerts for missing or incomplete data
3. Clinical Documentation Coordination
Strong clinical documentation is the backbone of successful authorizations.
Our specialists work directly with providers and clinical staff to ensure documentation meets payer-specific criteria for medical necessity, diagnosis alignment, and service justification.
Our Support Includes:
- Review of supporting medical records
- ICD and CPT code validation
- Cross-checking with payer policies and authorization criteria
- Clinical summary creation for fast submission
4. Payer Communication & Appeals Support
Our team maintains direct communication with insurance carriers, following up on pending requests and providing additional information as needed. We also support first-level appeals when services are denied due to technical or documentation errors.
Our Services Include:
- Direct coordination with payer representatives
- Proactive status monitoring and escalation
- Appeals preparation and submission assistance
- Root-cause analysis of denials for continuous improvement
5. Measurable Results
Freedom Health Systems delivers measurable operational and financial impact for healthcare organizations across the country.
35–50%
Reduction in authorization turnaround times
20–40%
Fewer payer-related claim denials
Increased
Provider satisfaction
Higher
Patient retention through faster scheduling
Compliance & Security
All prior authorization operations are performed under strict HIPAA and HITECH compliance. Our staff is fully trained in privacy, security, and payer communication protocols to protect patient data at every stage.
Data Protection
- Encrypted communication channels
- Role-based system access
Quality Assurance
- Secure storage of authorization records and audit logs
- Ongoing quality and compliance audits
Why Partner with Freedom Health Systems
Deep expertise across all major payers and plan types
U.S.-based, HIPAA-certified authorization specialists
AI-enhanced workflow automation for speed and accuracy
Transparent tracking and reporting dashboards
Flexible engagement options (per-request, dedicated team, or full outsourcing)
Simplify Your Prior Authorization Process Today
Let Freedom Health Systems help you reclaim time, reduce friction, and ensure every authorization is done right — the first time.
Partner with a team that understands both the clinical and administrative side of healthcare.
Contact Our Scheduling Operations Team Contact Our TeamGet in Touch
Let's discuss your prior authorization needs.
-
Call
-
Email
-
Our Location
3310 Eastern Avenue, Suite 2, Baltimore, MD 21224
-
Office Hours
8am - 5pm (Monday-Friday)